Last updated: 1 January 2026

Terms of Service

1. Acceptance of Terms

By accessing or using the Priva platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use the platform. These terms constitute a binding legal agreement between you and Khay Digital Ltd.

2. Platform Use

Priva grants you a limited, non-exclusive, non-transferable licence to access and use the platform solely for your internal business compliance purposes. You may not sub-licence, resell, or make the platform available to third parties without our prior written consent.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You must notify us immediately of any unauthorised access or breach of security at support@priva.mu.

4. Subscription & Payment

Subscriptions are billed monthly or annually in Mauritian Rupees (MUR). Fees are due in advance. Card payments are processed by Stripe and collected by Panaque, an independent United Kingdom payment processing company, acting on behalf of Khay Digital Ltd; charges appear on card statements as PRIVA.MU. Failure to pay may result in suspension of access. Refunds are issued at Priva's discretion for annual plans within 14 days of purchase. No refunds are issued for monthly subscriptions already billed.

5. Acceptable Use

You must not use the platform to: process data unlawfully; attempt to gain unauthorised access to any system; transmit harmful or malicious content; violate any applicable law or regulation; or use automated scraping or harvesting tools.

6. Intellectual Property

All content, software, and materials on the platform are owned by Khay Digital Ltd or its licensors. You retain ownership of your data. By using the platform, you grant Priva a limited licence to process your data solely to provide the services.

7. Limitation of Liability

To the fullest extent permitted by law, Priva's aggregate liability shall not exceed the fees paid by you in the 12 months preceding the claim. Priva is not liable for indirect, incidental, or consequential damages. The platform is provided "as is": we do not warrant uninterrupted or error-free operation.

8. Termination

Either party may terminate the agreement with 30 days' written notice. Priva may terminate immediately for breach of these terms, non-payment, or unlawful use. On termination, your data will be available for export for 90 days, after which it will be deleted.

9. Governing Law

These Terms are governed by the laws of the Republic of Mauritius. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mauritius. Notwithstanding this, Priva reserves the right to seek injunctive relief in any jurisdiction.